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Shipping

Shipped by Canada Post

Orders are shipped through Canada Post expedited parcel service. This reliable and efficient service allows you to receive your package in as little as 1 day, or, up to 10 business days. In the USA, delivery may take up to 14 business days.

If you are not at home on the delivery day, Canada Post will leave you a delivery notice card and will forward your package to the nearest post office. You may then pick it up at your convenience. Canada Post has 6600 post office and postal outlet locations throughout Canada to offer you a great delivery service experience.You can track your package by using your tracking number on the Canada Post website www.canadapost.ca | www.postescanada.ca

 

Shipping Fees

Enjoy FREE shipping on all orders over $50 before taxes, and after applied discounts and special offers. Shipping fees may vary from one region to another. In Canada, the minimum fees you will pay are $6, while the maximum is $9. In the United States, shipping fees for orders under US$50 are US$10. Returns are very simple and FREE in Canada only. Learn more by reading about our return policy.

 

Restrictions

For now, Bizou delivers to Canada and the United States only. Please note that Bizou eau de toilette is available for shipping to most major cities with the exception of the following locations. See chart.

 

Answers to your questions

What are your delivery times?

Usually, all orders are delivered within 2 to 10 business days. The delivery of our packages is provided by Canada Post. For more details, see the packaging and delivery section of our website.

How do I track my order?

Once your order is shipped, Canada Post will email you a tracking number. Visit http://www.canadapost.ca to track your package.

Can I change or cancel my order?

Once processed and shipped, it cannot be changed or cancelled. If you are not completely satisfied with your purchase, you can return it by mail. Click here to learn more.

How can I return my order?

If you are not completely satisfied with your purchase, you can return it by mail within 15 days following its delivery date. Put the prepaid label on your Bizou box and drop it off at the Canada Post outlet nearest you. You can also go directly to a Bizou boutique nearby with your receipt and return or exchange an item from your online order. See the Return and refund section of our website for more details.

In which countries do you deliver?

We currently ship online orders to Canada and the United States.